Our Location: 8814 Veterans Blvd Metairie, LA 70003

Real Reviews from Real Customers

At Window World of New Orleans, customer satisfaction is our #1 priority. We understand that our customers are the determining factor for our business’ success, which is why we do whatever it takes to ensure each customer has the best possible Window World experience. Of course, any business within the home improvement industry may receive unfavorable feedback from time to time, but at Window World, negative comments from our customers are extremely rare, and a vast majority of our customers are 100% satisfied with the quality of the products and service they received. Read real reviews from real customers below to learn why so many homeowners enjoyed their experience with Window World from start to finish.

Google Reviews

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  • Review by Marie C.

    Marrero, LA
    "They were very reasonable. The quality is very good. The people are very nice. I'm very satisfied with the quality and workmanship."
  • Review by Beverly H.

    Mandeville, LA
    "The quality of their windows is so nice, I have never seen anything so nice. They are very well made and strong. I am more than pleased."
  • Review by Brian G.

    Metairie, LA
    "The salesperson's type of tone was very professional, and extremely personable. And the process of letting me know when the installers would come out, and being here was outstanding. Window World did very good work, cleaned up well, and there were no apparent problems with the installation. And the installers here asked if there was anything I needed. The supervisor even arrived when the crew arrived just to check to see if everything was going okay."
  • Review by Cornell B.

    La Place, LA
    "They did a really good job."
  • Review by Warren J.

    Reserve, LA
    "They were very efficient, but good quality. I was amazed at how quickly they did the work and the good quality of work they performed."
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Video Testimonials


Meet Nickie Jordan, one of our many satisfied customers, as she shares her thoughts on her new windows, the positive impact they’ve had on her home, and her overall experience while working with Window World!

 

Customer Feedback


  • We were very happy with Mr. (Louis) Farmer and his presentation. He was very informed about the windows and very helpful with all questions we had. He is a very nice man; we are glad we got to meet with him. We are looking forward to our new windows! Thank you very much!
    – Chase Williams, New Orleans


    Mr. Jerell Thomas met my expectations from the beginning to the end and the installation crew (BDST Contruction, Agamenon) was awesome and very detailed and cleaned with a great attitude.
    – Mike Williams, Kenner


    It was a pleasure speaking with Jerell (Thomas) yesterday in our home. Jerell (Thomas’) presentation of Window World’s products was both through and knowledgeable. My wife and I were impressed with the quality of your product.
    – Mike Housey, Metairie


    Your estimator (Jonathan McAdory) was very professional and punctual and a great communicator throughout the process! Your installers (Victor Ferrari) were great at communicating with us to let us know when they would arrive. They were right on time moved quickly and did a fantastic job! The removed all their trash cleaned the windows and was nice! All around a great experience and I will recommend Window World to all I know!
    – Shane Andrews, New Orleans


    I was extremely pleased with Corey (Mondulick) presentation. He presented me with a great many ideas I had not even thought of. He was very thorough in his explanation and demonstration of the product. He took his time and made sure I understood everything.
    – Maudrene Bean, Summit


    Chandler (Green) was excellent. No pressure, demonstrated the windows, explained the features, and very nice.
    – Kenny King, Lacombe


    I love Window World and Rick Hiller’s work. I will only allow Rick on all my jobs!
    – Amadee Garibaldi, New Orleans


    Jimmy (Graham) was Fabulous!!! My husband and I received a few quotes and Window World and Jimmy were by far the Best!
    – Kristiann Sullivan, New Orleans


    We had a great experience with our Window World estimator (Jerell Thomas). He was very thorough and was a pleasure to deal with. Thank you Window World.
    – Steven Millet, Reserve


  • I loved Jason (Segreti) and he did a great demo.
    – Brenda Catania, Chalmette


    I would like to commend Chandler Green on the job well done in explaining the product and service. Due to his professionalism, we would like to move forward with ordering our windows.
    – Wayne Guidry, New Orleans


    Happy with my install. The installers (BDST Contruction, LLC, Agamenon) did an awesome cleaning up the job. I also thought the supervisor Randy (Ellis) was very polite and helpful. The crew did all around amazing job!
    – Carmen Sunda, Metairie


    The install crew (Cicero Sanchez )did a good job, very efficient and cleaned up very well. They did a really good job and need to be complimented!!
    – Linda Russel, Marrero


    Jerell Thomas did an excellent job. He was extremely nice & informative.
    – Steven Jones, Kenner


    I was very pleased working with Jimmy Graham.
    – Donna Hart, Harvey


    Mr. (Jonathan) McAdory did a wonderful job giving me an estimate. He was very informative even creative.
    – Catherine Lee, New Orleans


    We are writing you to tell you how impressed we were with Robert Smythe. We were so inmpressed by the professionalism, care, and expeditious way he handled our situation. His follow through was flawless. This kind of care is not often found in the business world of today. It was refreshing to see first-hand.
    – Betty and Michael Kleban, La Place


    Brett (Law) did a great job showing me the WINDOW WORLD window and answering my questions.
    – John Catalanutte, Metairie


    Mr. Lee Rowley did an excellent job.
    – Veronica Sigler, New Orleans


  • Mr. (Jerell) Thomas was very thorough in explaining the windows, how they work, and the energy efficiency of types of windows. He was very courteous, knowledgeable, and very helpful in answering all my questions. I feel confident in what to expect from your product should I choose your company to install my windows. Thank you for your time and patience.
    – Amy Jarratt, Kenner


    Just wanted to let you know that our estimator Jerell Thomas, did an outstanding job of representing Window World and presenting your product. He was extremely knowledgeable, a great salesman, and an all-around nice guy. My husband, Mitch & I thoroughly enjoyed meeting with him and deciding on the type of windows that would suit our family room. He made the decision process simple and pleasant. He is a great asset to your company.
    – Mitch & Kathy Porretto, Metairie


    Jonathan (McAdory) did an excellent job. He was absolutely thorough and complete.
    – Carolyn Haynes, New Orleans


    I wanted to let you know how amazing Jerell (Thomas) is. He was extremely knowledgeable about the products, thorough in explaining the different options and he was able to answer all of my questions and work with me to make sure we are getting exactly what we need. You guys sell great windows, but its team members like Jerell (Thomas)that ensure your customers are truly happy. We will be in touch and we look forward to working with Jerell (Thomas) and the rest of the Window World team.
    – Stephanie Cox, Metairie


    I am extremely happy with my new windows. I was happy with the service provided by the salesman (Keithan Emery) and the office staff. The installation crew (Victor Ferrari) did a fantastic job installing the windows. Once complete, there was virtually no sign that a work crew had even been in my home. They left everything clean and neat.
    – Chris Patti, Hammond


    We feel that Mr.(Lee) Rowley was more than professional. He was very informative, professional and kind.
    – Angela Gillispi, Marrero


    Mr. (Jimmy) Graham was excellent!! This is the third job that he has estimated for us.
    – Brian Steib, Smithdale


    I was totally amazed how a 2 man crew (Ciro Gonzalez) removed and installed 15 windows and 2 sliding glass doors so quickly and they left NO MESS at all!! I have already recommended this company to 2 other families so far!!
    – Melanie Wise, Bogalusa


    Once again, Chandler (Green) performed an outstanding job as WW estimator. He is friendly, professional, and a pleasure to deal with. He represents your company very well. Thanks again Chandler!
    – Jerry & Lea Songy, Mandeville


    Sales person Chandler Green was very courteous and knowledgeable. Answered all our questions and explained how the windows work. Installers Rick and Kyle were the best. They did a very good job and cleaned up all work area and very courteous.
    – Clyde Corneille, Ponchatoula


  • Patrick (Nolan) was very professional and cooperative.
    – Buddy Clesi, Kenner


    He (Dan Norton) did a wonderful job explaining the benefits without tearing down the competition at the same time presenting fairly quickly the bottom line. That made our decision to purchase easy.
    – Charles Waghorne, Metairie


    Jonathan (McAdory) was AMAZING! We did not plan on purchasing Window World, but after meeting with Jonathan, we have cancelled our estimate with our contractor and will be going with Window World instead.
    – Kristen McEntee, Metairie


    I still haven’t decided but was very impressed with Chandler (Green) and our product.
    – Randy Mitchell, Ponchatoula


    I was thrilled with Lee (Rowley)! He was so helpful and we are very close to making final decision.
    – Barry & Judy Desmore, Covington


    I loved him. Chandler (Green) was very thorough and quick. I can’t wait to get my new windows.
    – Roi-Lynne Hulin, Metairie


    The installers (BDST Construction, LLC) came out and worked like a well-oiled machine! Everyone was very nice! Job was done beautifully!
    – Elizabeth Luiz, Metairie


    The entire process was geared to customer service and satisfaction. First, the sales representative (Jerell Thomas) was passionate about the product and the company. He was able to answer any questions and not one time did he disrespect any other company and their products. Second, the installers (Victor Ferrari) were wonderful and came on time and left about 4 hours later. The windows are beautiful, just what I was expecting. The installers were at the house to work the entire time, no breaks or time away from the job and it only took approx. 4 hrs to install 14 windows of all shapes and sized. They cleaned up and then walked me through to each window making sure I was pleased with the installations and look for any damages. Great job Window World.
    – Carol Fortune, Destrehan


    Dan (Norton) did a wonderful job explaining everything. I am so happy to work with him. I am looking forward to our new windows, door, and siding!
    – Faye Prendergast, Bush


    Terrific installation crew (BDST Contruction, LLC)! No mess when they left and the windows are perfect!
    – Edward Maschek, Slidell


  • Chandler Green was most helpful and informative. I am a homebuilder in Pensacola, and my husband got the two of us on the phone while he was on site. He knows his product, and could answer all of my questions.
    – Sue Miller, Norco


    Scott (Sibley) was great and he did a great job. He showed me things about the windows that I didn’t even know they could do. He worked very hard to get them done fast.
    – John Kay, Marrero


    The sales rep (Jerell Thomas) was very knowledgeable and convincing. The warranty is amazing. The installation took hardly 3 1/2 hours for 12 windows. The work crew (Rogerio Rodrigues-DaCosta) was very efficient and cleaning the broken glass. They were quick, very professional, and did great job window world. Thanks.
    – Mamdoh Ramzi, Metairie


    Jason (Segreti) arrived promptly. He was very personable and I enjoyed his presentation. I will be contacting your company again for another window replacement.
    – Jeannine Slack, New Orleans


    This was honestly very good crew (BDST Contruction, LLC). They came out and worked like a well-oiled machine! Everyone was very nice! Job was done beautifully! Fantastic Work!
    – Elizabeth Luis, Metairie


    Jason (Sergreti) did a great job and showed us everything we needed. I hope to contact him within a week or two with our decision.
    – Sherman Faught, Slidell


    The job went well and fast. The workers (BDST Construction, LLC) cleaned their mess and were friendly.
    – Jason Lewis, New Orleans


    Thanks for giving me and my husband the opportunity to experience a very pleasant and comfortable environment in meeting Mr. (Jerell)Thomas in my home. He was very professional and very thorough in presenting what the windows would look like and answered question me and my husband had. We look forward to doing business with Window World to replace the windows in my home. I will be making contact with Mr.(Jerell) Thomas and inform him of this decision so they can come and measure the windows for my home and get replaced. What a wonderful and pleasant experience with Window World’s Representative Mr. Jerell Thomas.
    – Micky Hymel, Gramercy


    The two installers, Andres and Marcos, came to my home on time. They were very friendly and professional. They also cleaned up after installation and did a great job caulking all my windows.
    – Kevin Loze, Violet


    Andre (Borges Construction) and his helper were so sweet and a pleasure to have in our home and they did a Great job.
    – Lynda McVille, New Orleans


  • Mr. Lee Rowley was very professional, loved his demo.
    – Delicia Ricks, Kenner


    I was very pleased with Johnathan (McAdory) inspection of the property as well as what he offered. As I said when I set up the appointment, I had gotten another quote from another company. Window World not only out-priced them, Jonathan was so friendly and thorough. I would gladly recommend Window World to my friends and family.
    – Linda Jefferson, New Orleans


    This is our rental but our home has window world windows also. The salesman (Jerell Thomas) was extremely nice and knowledgeable.
    – Guy Giliberti, New Orleans


    The crew ( BDST Contruction, LLC) did awesome job ,him and his wife are very happy with installation. They said the windows look beautiful and they cleaned up so good he can’t even tell they were ever there! Customer says thank you and will be using us again in the future!!
    – Jeff Peacock, Folsom


    Our first experience with Per (Holmgren), the Hillers (Rick), and Window World several years ago was so good. We asked specifically for Per (Holmgren) and the Hillers (Rick) for this job. Per’s knowledge, care to detail, help with design considerations, and professionalism are exceptional. We are looking forward to another successful installation.
    – Frank Campbell, LaCombe


    I am so happy with Rick (Hiller) and Tom. They did a wonderful Job!
    – Alfred Newell, Metairie


    I am EXTREMELY happy. Alex (Borges Construction) IS THE BEST!!!
    – Mohammed Rabee, Gretna


    Fred (Russell) was FANTASTIC and much better than the installers I had with a previous ORDER!!!! I only want Fred from now on!!!
    – Chris Lacoste, New Orleans


    Lee (Rowley) is very cool and fun to work with in deciding what we want for our windows. He is competent and cordial in his presentation. I never felt pressured to make a quick decision and that is a big customer satisfaction issue for me and Bryan. If the competitor has a comparable product, my satisfaction with my representative can and will make the decision. Thanks for this opportunity to respond. That’s a big plus.
    – Patrick Reed, New Orleans


    Jerell Thomas was outstanding. I connected with him from the beginning. He was very personable, knowledgeable and friendly.
    – Frank Post, Luling


    I must say that the installers (Victor Ferrari) both times we very exceptional and professional and this is our second go round with the same crew as my parents had in gramercy, and if I had to call again I would definitely request and wait for them to be available , excellent salesman too (Jerell Thomas), I must add.
    – Peggy Gautreaux, Gramercy


  • Your installer Anderson (Nunez) did a good job. We are well pleased with his work, clean up very well.
    – Jackie Labat, New Orleans


    HI! We found Mr. Chandler Green very polite and friendly. He seemed to be very thorough. He said as soon as he knew when my gutters and shutters would be installed he would call.
    – Kenneth Landry, New Orleans


    This gentleman (Jerell Thomas) is a very professional and wonderful salesman that is thorough and extremely well pleased with his knowledge and has a wonderful personality that compliments him completely. Jerell (Thomas) has to be one of the best or better than others you employ. I will highly recommend him and only him to others.
    – Peggy Gautreaux, Gramercy


    Mr. (Jerell) Thomas met with my wife, as I had a conflicting appointment, and she was extremely impressed with him and his presentation. She kept telling me how excellent he was and at one point noted that we have had a number of contractors and estimators to the house, including two other window companies, but Mr. (Jerell) Thomas blew them all out of the water with his thoroughness, professionalism and friendly attitude. We are going with Window World in no small part because of Mr. (Jerell) Thomas!
    – Bob Stephani, Metairie


    Jonathan (McAdory) was on time, very informative, explained things thoroughly, and was super positive and engaged during our visit.
    – Jeff Karlson, New Orleans


    Jimmy Graham was an excellent representative of your company. He was very thorough is his presentations and explanations. It was a pleasure to meet him, and I’m looking forward to my window installations.
    – Harvey Gabert, Metairie


    Chandler (Green) was terrific. He explained everything clearly. It was a pleasure speaking with him and having him in my home. I ‘m also excited about having 11 new windows soon.
    – Howard Wetson, Covington


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