Our COVID-19 Response

Our on-site showroom is open for regular business hours. As we reopen, we will limit capacity inside our facility and require all occupants to maintain at least six feet of distance from one another. Additionally, our team will be conducting regular deep cleanings of all Window World products on display and other high-traffic areas and surfaces.

We continue to offer free in-home estimates as an option for homeowners. The same social distancing and sanitation measures we implemented months ago remain intact. You can learn more about the safety precautions we’re taking inside the home via our initial update at the bottom of this page.

While the majority of our installation services occur on the exterior of the home, we have implemented numerous sanitation and social-distancing measures to ensure the safety of you and your family. Scroll down to our initial update below to learn more about our updated installation process.

As always, the health and safety of our staff and customers is our #1 priority. These policies are ongoing and will continue to evolve as new information is made available. From all of us at Window World, thank you for your trust and continued support.

As we are learning more about the COVID-19 virus and its impact on our community, families and work environment, Window World is responding by taking precautionary measures to decrease the risk to ourselves and our customers, while continuing to operate as normally as possible.  Like you, we have watched the Coronavirus crisis carefully.  In keeping with our pledge to provide our customers with the highest level of service, we’d like to tell you what we’re doing to serve you and do our part to keep you safe during this time of uncertainty. Rest assured, our community’s safety is our top priority.  Here are the steps we are taking:

• We are reforming the way our offices operate by practicing social distancing in all our facilities.
  • We are implementing new internal procedures to ensure the appropriate distance between employees, we are closing our public showrooms and are mandating deep cleaning of our common areas.
  • We have disinfectant available in our facilities and have added outdoor handwashing stations.
  • We are further reducing the interaction between our employees by limiting visits to our facilities by Window World field representatives and installer teams.
  • We are changing the way our sales team operates. We have new procedures to promote safe ways for us to serve you, our customers. Our sales staff are happy to present product options over the phone, or if in person, in your front yard or another open-air location.
• Window World installer teams will take every precaution in your home. This includes wearing appropriate protective equipment and all work areas will be disinfected at the end of each day.
• If our field representatives visit your home, they too will be following strict procedures to keep you safe. They’ll be using a disinfectant on all work surfaces and we hope you’ll understand if we refrain from handshakes.